Terms and conditions
TERMS AND CONDITIONS OF MAGIC365 CASINO WEBSITE AND MOBILE APPLICATION (hereinafter referred to as "Website" or "Application")
LEGAL STATUS
The Website and Application are operated by Atlantic Management B.V., a company registered under the laws of Curacao. The License Number issued by the relevant authority in Curacao is 5536/JAZ.
REGISTRATION AND LOGIN PROCESS
To use the services offered on the Website or through the Application, you must first register for an account by providing us with certain personal and payment information. You must be at least eighteen (18) years of age to register for an account. Upon registering, we will send a verification email to your registered email address. To complete registration, please click on the activation link provided in this email.
GAMES AND SOFTWARE PROVIDERS
The Website offers various games developed by top software providers, including Betsoft, Booming Games, Booongo, BGaming, NetEnt, Pragmatic Play, Evolution Gaming, and Habanero (collectively referred to as "Software Providers"). We reserve the right to remove or replace any Software Provider at our discretion.
BONUSES AND PROMOTIONS
From time to time, we may offer various bonuses and promotions to our registered users. These offers are subject to change without notice and are governed by specific terms and conditions (collectively referred to as "Bonus Terms"). By accepting a bonus or promotion, you agree to be bound by the Bonus Terms.
VIP AND LOYALTY PROGRAM
Our loyalty program allows eligible members to earn points based on their gaming activity. The points can be redeemed for rewards such as bonuses, free spins, and higher withdrawal limits. We reserve the right to modify or terminate our loyalty program at any time without prior notice.
PAYMENT METHODS AND BANKING TERMS
We offer various payment methods, including Visa/MC, Blik, Jetonbank, eZeeWallet, MiFINITY (a cryptocurrency payment solution), and Bitcoin/ETH/USDT for deposits and withdrawals. All payments are processed in Polish Złoty (PLN). Please note that we may require additional identification or documentation to process certain transactions.
KEY TERMS AND CONDITIONS
By accessing the Website or Application, you agree to be bound by these Terms and Conditions. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The amended Terms and Conditions shall be effective immediately upon posting on our Website or through in-Application notifications.
RESPONSIBLE GAMBLING FEATURES
We are committed to providing a safe and responsible gaming environment. If you feel that your gambling is becoming problematic, please contact us for assistance. You can also set deposit limits, time-outs, and temporary/permanent self-exclusion options within your account settings.
SECURITY AND FAIR PLAY
The Website uses SSL encryption standards (Cloudflare/Let's Encrypt equivalent) to ensure secure data transmission between our systems and the player's browser. We are committed to providing a fair gaming experience using certified Random Number Generators (RNGs). However, we do not conduct independent audits.
CUSTOMER SUPPORT
Our Customer Support team is available 24/7 through live chat or email for assistance with any queries or issues you may encounter while accessing the Website or Application.
TERMINATION OF SERVICE
We reserve the right to terminate your account and/or ban you from participating in our services, without prior notice, at our sole discretion if we suspect that you are engaging in abusive or prohibited activities on the Website or through the Application.
JURISDICTION AND GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of Curacao. Any disputes arising out of or related to these Terms and Conditions, or any service provided by us, shall be resolved exclusively through arbitration in accordance with the rules of a recognized international arbitration association.
By accessing the Website or Application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.